NH House Testimony

HB424

House · 2025 sessionDemocraticKilled in House

Service animal fraud protection for businesses

AI

Directs the department of agriculture, markets, and food to create forms for businesses to request information about service animals and establishes a committee to study protecting business owners from fraudulent service animal requests.

directing the department of agriculture, markets, and food to create forms for businesses to request information about service animals and establishing a committee to study the protection of business owners from requests to accommodate customers with fraudulent or untrained service animals.

AnimalsBusiness and IndustryDiscrimination

Status

Killed in the House — Inexpedient to Legislate · March 26, 2025
  1. Introduced
  2. House
  3. Senate
  4. Governor
  5. Law

Division of testimony

17 submissions
Support 7Oppose 9Neutral 1
Alice BobroffOpposeManchester, NHfor MyselfMar 5, 2025

Requesting information about service animals as outlined in this bill violates the ADA and data suggests existing laws heavily favor business owners. This bill suggests hindering the protection of rights for disabled consumers by enabling further accusations and harassment, and if this bill were to pass it would have far reaching consequences on all consumers. The ADA already has guidelines around fraud (https://canine.org/service-dog-fraud-guidelines/).

Heather FritchyNeutralDERRY, NHfor MyselfMar 5, 2025

I understand the motivation for this bill, and overall support the idea, but I don't support someone having to disclose their health information ("VI. The function the service animal performs to assist the owner.") It really isn't anyone's business. Why not just make service animals receive a placard that can go on their vest or something to verify that the animal is actually a service animal. They could verify it in an Animal database that could include the owner's name but not necessarily their illnesses. I don't think someone should have to disclose private information in order to bring their service animal with them places.

Gordon SpringateSupportWilton, NHfor MyselfMar 5, 2025

I strongly support this Bill.

Krystal BloomOpposeFrancestown, NHfor MyselfMar 5, 2025

People with service animals do not need this level of oversight. Businesses should train their staff on how to handle service animal interactions and what a service animal actually looks like. The differences between a service animal and one that is not a trained service animal are incredibly easy to recognize with a little bit of training.

Rachel AndersonOpposeNottingham, NHfor MyselfMar 5, 2025

We already have Federal laws that state a business can ONLY ask if it is a service dog and what task it performs. I am opposed to persons with Service Dogs being forced to fill out a form stating their disability and justifying the need of a service animal for their disability every place they go, every time they enter a business, restaurant, or any other public place, along with having to give their name and phone number..

Hilary HamerSupportDover, NHfor MyselfMar 5, 2025

As a healthcare provider in private practice, I strongly support HB424. The frequency with which patients bring clearly fraudulent service animals into my examination room is alarming. These animals often pose safety hazards to my staff and me, impeding movement in a confined space due to a lack of owner control. They also compromise sterilization and sanitation protocols. Several animals have growled at and attempted to bite staff and me. The last thing we need in healthcare settings is additional, unnecessary hazards. Currently, we have no recourse to challenge these fraudulent service animals and are forced to accommodate them. Patients often seem unaware of the negative impact these animals have. I hope that a committee established under HB424 could, at minimum, raise public awareness about this issue, encouraging individuals to reconsider their actions. Thank you.

Margaret KonzeOpposePembroke, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Hannah WillcuttSupportNorth Sutton, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Oliver MatteSupportNorth Sutton, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Nancy HolmesOpposeNew Boston, NHfor MyselfMar 5, 2025

Position recorded without written comment.

alexander levinOpposederry, NHfor MyselfMar 5, 2025

Position recorded without written comment.

maya levinOpposederry, NHfor MyselfMar 5, 2025

Position recorded without written comment.

lacey fehrenbachOpposeauburn, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Diane RichardsonSupportGeorges mills, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Dylan PalmerSupportWolfeboro, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Sarah McCarthySupportManchester, NHfor MyselfMar 5, 2025

Position recorded without written comment.

Julie SmithOpposeNashua, NHfor MyselfMar 5, 2025

Position recorded without written comment.